First impressions are usually lasting impressions. This is much true in business; when a client walks into a building, the first thing they see is what sticks with them for the rest of their interaction with the company. For example, if a client walks into a building and it is dirty, disorganized, poorly decorated, and has old and worn-out furniture, they are going to have a very negative impression of the company that they are working with. On the other side of the coin, if they walk into a building and it is clean, orderly, and has with modern furniture, the client will have a favorable impression of the business they are working with.
One area where this is especially true is in the food service industry. People are very particular about where they buy their food. They know that if they purchase food from a restaurant that is unclean, they might walk away sick. If the seating area of a restaurant is dirty and if its bathrooms are dirty, it is very likely that the area behind the counter, where the food is cooked and prepared, is also very dirty. For this reason, many businesses and restaurants have invested in using a commercial restroom cleaning service to keep their business and especially its restrooms looking their best.
The cleanliness and appearance of the employees is just as important as the cleanliness of the business. Employees who are disheveled, dirty and wearing clothing that is not fashionable detract the overall feel and appearance of a business. This is especially the case for employees who interact directly with the customers. Receptionists, retail sales peoples, waiters, and hosts should all be very clean and well kept.
If an employee wears a clean uniform or a nice and neat clothing, but their personal grooming is not up to par, they diminish the impression that a client has about the business. For this reason, many businesses require that employees remove excessive jewelry and that they hide tattoos and other body markings. The last thing that a business wants is for their employees to turn customers away. Instead, they want their employees to make customers feel comfortable in their business.
First impressions are lasting impressions. The cleanliness and orderliness of a business can make sure that a client’s first impression is always good.